Local Home Delivery
Do I have to be home for you to deliver?
No, we will leave your order at your front door if there is no one home. If you have specific delivery instructions for us, please include those instructions at checkout. Treats Unleashed is not responsible for stolen items, please identify an area in the instructions at checkout that you feel is secure.
Will you deliver frozen products?
If your order contains frozen food or other frozen products and you will not be home for the delivery, we advise leaving a cooler for us to set the raw food in. Please consider leaving us specific instructions to ensure that your products are received in good condition.
What days do you offer Local Delivery?
Local Delivery is currently available on Wednesdays and Fridays from 1:30 pm – 7:00 pm. In the event that one of the delivery days is a holiday, we will deliver on the next business day.
What is the delivery area?
Our delivery area is roughly a 10 mile radius from the store. We may be open to expanding the delivery radius in the future. Please email requests to info@treatsunleashed.com.
What is the cutoff time for Local Delivery?
All orders received by 12:00 pm on a delivery day are eligible for same day Local Delivery. Orders received after 12:00 pm will be delivered on the following delivery day.
How much does Local Delivery cost?
Our Local Delivery same-day service is $5 for orders under $50. FREE delivery for orders over $50.
How do I order?
All orders must be placed on our website, shop.treatsunleashed.com. Please select Local Delivery during checkout.
Do my online orders qualify for your Rewards Unleashed frequent buyer program?
Yes. All orders placed through our website automatically earn loyalty points. Eligible food and litter purchases will also receive frequent buyer benefits. Free products must be redeemed in-store. Also, at this time, we do not have the ability to offer case discounts on orders through our website.
Who do I contact with questions about my order?
Please email us at orders@treatsunleashed.com.
How do I return something purchased online?
All returns must be processed in-person at Treats Unleashed, 910 Millersport Hwy, Amherst
Is there a minimum purchase requirement?
No. Orders under $50 will be charged a $5 delivery fee.